Question: Today’s consumers are more demanding and less patient than before. What’s one way to grow your business by delivering the type of service they expect?
- Make sure all products sold online are delivered the next day.
- Provide a seamless experience, using data to connect and personalize content.
- Make sure your prices are the lowest, via frequent comparison with other vendors.
- Provide a mobile app that lets customers quickly repeat previous purchases.
Answer: Provide a seamless experience, using data to connect and personalize content.