Today’s consumers are more demanding and less patient than before. What’s one way to grow your business by delivering the type of service they expect?

Question: Today’s consumers are more demanding and less patient than before. What’s one way to grow your business by delivering the type of service they expect?

Options:

  • Make sure all products sold online are delivered the next day.
  • Provide a seamless experience, using data to connect and personalize content.
  • Make sure your prices are the lowest, via frequent comparison with other vendors.
  • Provide a mobile app that lets customers quickly repeat previous purchases.

Answer: Provide a seamless experience, using data to connect and personalize content.

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