Question: Cory owns a custom purse-design business. He launched an advertising campaign featuring purses made of environmentally friendly materials. He’s followed his customers through their entire journeys. What should Cory do to move his customer journey forward when a potential customer shows a strong interest in a product?
- Send targeted advertising
- Show them more ads for services
- Offer them a specific call to action
- Ensure brand loyalty
Answer: Offer them a specific call to action